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What support ticketing system do you guys use?(self.k12sysadmin)
I am setting up a Distance Learning system for a high school with 1000 enrollment. This will of cour...
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We use Freshdesk also. There's a free tier with unlimited techs for testing (or if you're small or don't need much customization). Even the free tier has a lot of great things going for it (slack integration, email automation, knowledge base, etc).